Solve Problems Faster or order Spare Parts on Service Cloud. Service Cloud gives you quick time-to-response and all product data; e-Con gives you quick time-to-solution.
Respond instantly to customer needs in their order of priority, not yours.
It doesn’t help if you say your foot hurts. To help a hurt foot, first you’d need to know which of the 28 bones, 30 joints and 100 muscles was in distress.
You also need to hone in on your customers to help them, but as you create increasingly specific solutions, your product and service catalogues multiply, adding complexity, slowing down service, while increasing the likelihood of mistakes.
e-Con CPQ for Service gives you a flexible system for solving problems faster for anyone, from anywhere, no matter how complex your customers become.
How? Discover e-Con Declarative Rules Engine >
Spare parts inventories, instantly available for service agents
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